FTI Headquarters
401 Andover Park East
Seattle, WA 98188 USA

Phone: 206.246.2010
Fax: 206.244.9886



We realize our success depends on customer satisfaction and we continually strive to provide the best service and products in the industry. The survey below is intended to capture customer feedback related to FTI's products and the ordering process (sales, engineering, customer service, delivery). We monitor this survey on a daily basis and appreciate any feedback to improve the services and products we provide.

Please fill in the form below. You do not have to respond on all the questions in order to submit the survey. If you would like a response, please include your e-mail address and any comment or question you would like answered and we will respond in a timely manner.

* Company Name

*Contact Name




* Required Information

Your Responses...

1. Quality Performance
2. Delivery Performance
3. Communication
4. Responsiveness
5. Engineering Support
6. Sales Support
7. Document Processing
8. Shipping/Packaging
9. Overall Performance

If responding to a single order, please provide a PO or SO number.